Terms & Conditions

  • Information published on this website is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that FORM Pilates may alter the information on its website from time to time. FORM Pilates shall have no liability arising from the use by any party of the information on this website.

  • No warranty is given that the website or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks and to implement your own precautions in this respect. FORM Pilates exclude all liability for contamination or damage caused by any virus or electronic transmission.

Refund & Purchase Policy

  • Payment for all classes must be received prior to the scheduled class date to ensure your space. Private bookings are only booked in and confirmed with advance payment. Your session may not go ahead if we have not received payment, and it will not be booked in if it is your first visit.

  • We do not offer refunds, transfers or exchanges on any purchases.

  • In extenuating circumstances if FORM Pilates has to cancel a session, your class will be credited accordingly.

  • Class & Block Expiry dates are from purchase date.

  • Gift Cards have a 6 Month Expiry from Purchase.

  • Gift Cards are non Transferable.

  • Monthly memberships have a minimum 3 month sign up period, memberships cannot be paused or cancelled within the 3months. Memberships automatically expire and renew every 3 months. If you wish to cancel after 3 months, cancellations need to be made through the MindBody App or Website.

Cancellation Policy

  • FORM Pilates runs a strict 12 hour cancellation policy on all group classes. All Classes cancelled outside of this time are charged at full class price.

  • No Shows are charged as if you attended and a class is deducted from your block/membership accordingly.

  • Private Hire and 1:1 bookings require payment direct to the studio and have a 48 hour cancellation policy. Cancellations or re-schedules made after this time are charged at full price.

  • All cancellations must be made through the MindBody App.